We love hearing from our patients, please take a moment to leave us a review.
“I have been going to O’Connor hearing for more than 10 years. Mr. O’Connor has always been thorough, professional, and caring. I would not consider going anywhere else.”
Kenneth K.
3/2024
“I have been using O’Connor Hearing Center for about 6 years, and have been very pleased with their excellent and professional service. Tom has a wealth of experience and along with evaluating my hearing issues, does a great job of describing the strength and weaknesses of various brands of hearing aids, allowing me to make an informed decision balancing cost vs features. I highly recommend O’Connor Hearing Center.”
Thomas H.
1/2024
“I needed new hearing aids recently after life issues had me stop using them for 4 years. I was intrigued by the online adds and made some calls. Everything from the online adds would have me working over the phone and computer, no one on one in person. I also was unable to receive informed counsel on how my insurance would or would not cover things. I decided not to go that route and went back to O’Connor Hearing and couldn’t be happier. One on one personal time on what choice was best, I even knew what my out of pocket costs would be at the first appointment. I proceeded with the purchase and at delivery had close to another hour of private one on one time for fitting and sound adjustment. Here’s my main point, NO way would an over the phone or on the PC experience could have matched the service I received! I believe my cost was less than 2 of the online offers, I have a local resource for service issues and mostly peace of mind that someone has vetted the product for me. Happy all around!”
John N.
12/2023
“They did some ear impressions for some custom items and did a great job. Everyone was very kind and helpful. Definitely recommend!”
Matthew W.
7/2022
“I was recently tested & evaluated by Tom O’Connor at the O’Connor Hearing Center. Tom Provided very compassionate & professional care on my visits. Through testing, I learned I needed hearing aids. I have had a Miracle! I love my new hearing aids, I didn’t realize how much I was missing in my daily life. I am so grateful for his expertise . I am in the fourth quarter of my life so the hearing aids are truly a Blessing in my life & enrich each moment, especially as I am able to continue with my Volunteering. ”
Jo Anne W. of Canton, MI
12/30/22
“They did some ear impressions for some custom items and did a great job. Everyone was very kind and helpful. Definitely recommend!”
Matthew W.
7/2022
“The O’Connor hearing center is very nicely put together. TV in the waiting room plays conservative movies or documentaries. Clean. But the most important part is the staff is very knowledgeable, they listen to your concerns and helpful in getting your hearing needs met.”
Alice Y.
5/2022
“Great service, very accommodating towards my elderly mother. Experienced and helpful staff that went out of their way for us. I highly recommend their services and won’t take my mom anywhere else.
Dena C.
2021
“This would really rate a 10 star if possible! People, office all incredible”
Janelle R.
2020
Very helpful. Listened and cared about my concerns.
Adam L.
2020
“Very helpful. Very professional nice people. They are not just trying to sell you a hearing aid. They work hard at finding a way to improve your hearing and have done so with me and my wife. ”
Ken B.
3/19/2019
“I have nothing but good things to say about my contact with O’Connor Hearing Center. Tom and the whole staff have been very helpful.”
Phil M.
1/24/2019
“Very happy with every thing. Very professional, and honest.”
Jean R.
2019
“Always friendly and helpful and help me to hear better. ”
Timothy E. of Chelsea, MI
11/29/2018
“Mr. O’Connor and Dr. Carter are very good at what they do. I know this because this is my fourth set of aids and by far the best. Thanks to those doctors. ”
Rick B. of Fowlerville, MI
11/29/2018
“My experience at O’Connor Hearing Center was excellent. I have had several hearing tests prior to my test at O’Connor. This test was very thorough. My hearing aid is excellent. Dr. Carter was excellent. I love, love, love my hearing aid. ”
Virginia W. of Saline, MI
9/24/2018
“I can’t say enough positive words about this place. I have been dealing with a hearing impairment all my life, and have frequented various sources for my hearing devices over the years, but none have equaled the quality, organization, professionalism, and friendliness of the staff here. A few times now, O’Connor Hearing Center has responded to my urgent needs for a remedy to a couple of problems caused by another company, and they could not have been more helpful and accommodating. The owner, Claudia, along with Kathy, and Diane, the audiologist, made the experience of getting my hearing tested and fitted for a new device just as pleasant and easy as could be. The place itself is attractive, inviting, and congenial. It has a definite personal touch, and it greatly matches the warm, and welcoming tone of the center. I will be doing all my future business here; this is a model of how a hearing center should be run.”
Niel R. of Novi, MI
6/19/2018
“My experience was the best! Mr. O’Connor and his staff made our experience so refreshing. Not a salesman, most thorough and informative. A lifesaver for the special problems I was having that others could not solve. THANK YOU SO MUCH. ”
Becky A. of Ann Arbor, MI
05/31/2018
“I have been a patient of the O’Connor Hearing Center over five years. I am so very pleased with their personal and professionalism. From the moment I walked inside the warm and inviting lobby, I felt welcome. I am greeted by name and treated by their excellent, knowledgeable care every time. I am a patient. I have recommended several of my friends there!”
CRB of Saline, MI
02/13/2018
Imagine, if you can, thirteen 65-to-77-year-old women, crowded into a fairly small condo living room (with a high ceiling, but fortunately a carpeted floor), all talking at once, with probably 5 different lively conversations going simultaneously! Can you imagine a more frustrating scenario for a severely-hearing-impaired person??? WELL, TODAY ON PROGRAM #2 I COULD UNDERSTAND WHICHEVER CONVERSATION I WANTED TO FOLLOW BETTER THAN I HAVE EVER BEEN ABLE TO IN THAT GROUP!!! Can you believe it??? My new hearing aid seems to work better (at least in small-space noisy environment, which is what #2 is set for) than any of my earlier instruments have worked! Throughout the whole morning, including discussion of the book and about a dozen other topics (we are politically/socially like-minded), when usually only one or two people tried to talk at the same time, I could understand almost every word coming from whichever direction I chose to face…And there were two rows of people in one direction, and one person sitting behind me, so I wasn’t always able to see lips clearly. During the informal, social-conversation times, the cross-conversation from other directions didn’t interfere at all with whatever conversation I was following!! And I never had to move the “home” volume setting for that program a single notch up or down. Making the air vent smaller seems to have been the only real answer needed. THANK YOU, THANK YOU, THANK YOU!!!
Retired (70+ year old) University of Michigan professor
“My experience at O’Connor Hearing Center met and exceeding my expectations from the office staff, equipment and Tom O’Connor himself. Always pleasant and caring. Always willing to listen, explain and answer any questions. Complete attention to details including follow up visits. ”
R.Y. of Jackson, MI
“One of the most expert and pleasant medical experiences I have ever had. Tom O’Connor seems to know every variation of the hearing loss, the hearing aids, the ear, hearing loss experiences of loved ones, etc. He is also exceedingly cordial and exudes a quiet confidence that is so reassuring. ”
John T. of Ann Arbor, MI
“Wonderful experience!! People here are so helpful and pleasant. I can’t recommend it enough. ”
Debra M. of Ann Arbor, MI