Patient Care Coordinator
Diane Carter, Au.D
Doctor of Audiology
Thomas E. O'Connor, M.A. CCC-A
We are following all protocols advised by the (CDC) Center for Disease Control and the State of Michigan-EO 2020-97
("One Hundred Thousand Welcomes!")
We understand that you have a choice in hearing care providers. We value your trust in choosing us. Our focus is on providing you the highest quality service throughout each step of the journey to better hearing. Our mission is to provide excellent better hearing care, create your custom hearing system solution, based on your priorities, in a professional pressure free, relaxed, understanding environment. We use state-of-the-art equipment and counseling space designed to show respect for your hearing health care decision. Our office is fully handicap accessible to provide a professional and welcoming space for patients and their family members. (see gallery)
We offer the complete range of professional hearing testing by experienced Licensed Audiologists, and a wide range of hearing instrument technology, from the five top hearing aid manufacturers in the world. This enables us to find the unique device(s) that will meet your individual needs, hearing loss, design/style, and budget.
Your hearing aid Service Plan extends long after the fitting. Your plan provides you ongoing appointment time to ask questions, receive advice, or advanced hearing aid programming adjustments, service and repair in our extensive in-office laboratory, parts and batteries- from one to three years!
Caring. Experienced. Dedicated.
Hearing Care Professionals Dedicated to your better hearing. O'Connor Hearing Center is an independent private practice proudly serving the Ann Arbor area for 11 years. Our team of Michigan Licensed care providers, including two Audiologists and one Hearing Aid Dispenser, each have over 25 years of professional experience. We are dedicated to providing expert diagnostic services, the most advanced hearing aids, and related products in a professional and compassionate atmosphere. Hearing loss can affect many facets of an individual’s life; well fit and properly adjusted hearing aids have been proven to significantly improve quality of life.
We provide you with
We concentrate on providing services to the adult population in the greater Ann Arbor area. Our focus is on providing the highest quality service throughout each step of the journey to better hearing. This includes providing complete Diagnostics, Auditory Assessments, and Hearing Aid Evaluations/Recommendation. We custom design your order and carefully complete the Hearing Aid Fitting and Programming of your instruments, and even schedule enough time to consult with you, so you can learn about your hearing aids, and practice with them before you leave the office. We will see you 1 to 2 weeks later for your first check, and again two weeks later at no extra charge, to be sure any necessary adjustments are made swiftly, and you are happy with your aids. Our Service Plan includes regular checkups within your plan time period, at no additional charge. All of which has been proven to increase patient satisfaction and enhance your ability to enjoy life!
Your hearing is tested in a pressure free, relaxed, understanding environment. We use state-of-the- art equipment and counseling space designed to show respect for your hearing health care decision. Our office is fully handicap accessible to provide a comfortable and relaxing environment for patients and family members.
Learn about our
We offer a complete range of Hearing Technology from the leading manufacturers in the world, such as Oticon, Phonak, Signia, Widex and Starkey. Your hearing aids will be chosen to fit your specific better hearing requirements, as well as your preference in design & style, and of course your budget. We want you to feel comfortable with your investment choice.
Our Audiologists at O’Connor Hearing Center can recommend and fit manufacturer specific hearing aid accessories, such as a Remote Microphone, or Direct TV Device, that is made just for your brand of aid. We always extend you a 30 Day Trial Money Back or exchange, guarantee of satisfaction on all Hearing Aids.
We also offer
“Always friendly and helpful and help me to hear better. ”
Timothy E. of Chelsea, MI
“Mr. O’Connor and Dr. Carter are very good at what they do. I know this because this is my fourth set of aids and by far the best. Thanks to those doctors. ”
Rick B. of Fowlerville, MI, 11/29/2018
“My experience at O’Connor Hearing Center was excellent. I have had several hearing tests prior to my test at O’Connor. This test was very thorough. My hearing aid is excellent. Dr. Carter was excellent. I love, love, love my hearing aid. ”
Virginia W. of Saline, MI 9/24/2018
Please answer the question below to the best of your ability. After you choose your answer, the next question will appear. At the end of the survey, you will be provided with a score, and you may send this score to us so we may discuss any hearing loss issues you are having.
Are there situations in which you find it difficult to hear clearly?
Do you have to strain to understand conversations?
Do you have a problem hearing over the telephone?
Do you have trouble following a conversation when two or more people are talking at the same time?
Do you have trouble hearing conversations in a noisy background such as a restaurant or a group gathering?
Do you have dizziness, pain, or ringing in your ears?
Do family members or coworkers remark about you missing what has been said?
Do people complain that you turn the TV volume up too high?
Do you find it hard to hear someone when they talk in a soft voice or whisper?
Do you find understanding women and children particularly challenging?
You received a score of