O’Connor Hearing Center Staff


Thomas E. O’Connor, M.A., CCC-A, FAAA, is an experienced clinical audiologist with over 30 years experience in audiometric testing and fitting hearing aids.

Before starting private practice in 2007, Mr. O’Connor was manager of the adult hearing aid services at the Hearing Rehabilitation Center for the University of Michigan Health Service for 12 years. He held the position of Clinical Supervisor in the Audiology Department TOC3-compof his Alumni school, Michigan State University for 5 years. Mr. O’Connor served as a commissioned officer in the United States Army, for 10 years, providing a range of services including service as a Major during Desert Storm operations.

Tom O’Connor is a member of American Academy of Audiology (AAA) and American Speech and Language Association (ASHA). He is Past-President of the Michigan Academy of Audiology (MAA). In August, 2011, Governor Rick Snyder appointment Mr. O’Connor to the Michigan Board of Audiology. The Board oversees Michigan’s 500 audiologists. Tom was appointed to a four year term and was elected to Chairperson in November, 2011.

Claudia Beth Williams is President and Co-Owner of O’Connor Hearing Center.

She is a graduate of Eastern Michigan University where she majored in Teacher Education-Special Education for the Hearing Impaired and obtained an IIC Advanced Specialist Degree in “Language Acquisition, Socialization and Psychology of the Hearing Impaired”. She has completed graduate studies in Psychosocial Aspects of Aging, and Work and Retirement.

Ms. Williams has been a Licensed Hearing Specialist for 14 years. Her career experience includes 9 years of hearing testing and fitting hearing aids. She was the Administrator of two Ypsilanti and Ann Arbor Hearing Aid offices, and the Hearing Technician at the University of Michigan’s Hearing Rehabilitation Center and MichiganHearing offices.


Diane Carter, Au.D., CCC-A, FAAA, is a Doctor of Audiology with over 25 years of experience in diagnostic hearing testing and hearing aid fittings.

Dr. Carter was a clinical audiologist at the University of Michigan Health System for almost 15 years performing diagnostic and hearing aid services for both pediatric and adult patients. She started her career in Audiology at Providence Hospital in Southfield, Michigan, where she served pediatric and adult patients for 11 years. Dr. Carter has supervised Audiology students throughout her career.

Dr. Carter serves as the co-chairperson of the Michigan Audiology Coalition (MAC) board. She is a member of the American Academy of Audiology (AAA), the American Speech, Language, and Hearing Association (ASHA), and the Michigan Academy of Audiology (MAA).


Kathy Chesney, Receptionist. Kathy joined OHC in 2014 and will be there to greet you when you walk in the door and make you feel right at home. You will hear her friendly voice on the phone when she calls to confirm your appointment.

Kathy and her husband, Craig, have two children in numerous activities throughout the community and a wonderful Golden Retriever named “Flash” that keep them busy. She enjoys watching her children’s activities, gardening and visiting with friends.


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