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Who We Are

We understand choosing a hearing care provider is a big decision. At O’Connor Hearing, our number one priority is delivering exceptional patient care. Our staff combines over 80 years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

Our Providers

Claudia Beth Williams

Licensed Hearing Specialist, President and Co-Owner

Claudia Beth Williams is President and Co-Owner of O’Connor Hearing Center. She is a graduate of Eastern Michigan University where she majored in Teacher Education-Special Education for the Hearing Impaired and obtained an IIC Advanced Specialist Degree in “Language Acquisition, Socialization and Psychology of the Hearing Impaired”. She has completed graduate studies in Psychosocial Aspects of Aging, and Work and Retirement.

Thomas E. O’Connor, M.A., CCC-A, FAAA

Clinical Audiologist, Co-Owner

Thomas E. O’Connor, M.A., CCC-A, FAAA, is an experienced clinical audiologist with over 40 years experience in audiometric testing and fitting hearing aids. Before starting private practice in 2007, Mr. O’Connor was manager of the adult hearing aid services at the Hearing Rehabilitation Center for the University of Michigan Health Service for 12 years. He held the position of Clinical Supervisor in the Audiology Department of his Alumni school, Michigan State University for 5 years.

Robbie Michels

Au.D, F-AAA

Robbie Michels Au.D, F-AAA, received her Doctorate of Audiology, fromWayne State University, and her undergraduate degree in Engineering from the University of Michigan. Dr. Michels comes to us from Henry Ford Health Systems where she was a Senior Staff Audiologist for 8 years performing diagnostic hearing testing and evaluations, and hearing aid services for both pediatric and adult patients. Dr. Michels brings tremendous professional experience and dedication, as well as good humor and compassion to our patients here at O’Connor Hearing Center. She will provide you with excellent audiology care!